I don't believe that or club should be content with merely making the Finals 4 years running, including a Grand Final - the goal should be to win a Premiership.
And to follow up a Grand Final appearance with one - possibly two - seasons of not even making the 8, should not be acceptable.
While there are mitigating factors (last year, we had a horror injury toll, and poor discipline, which lead to players being unavailable; it's a similar story this year), the way this team capitulates under the slightest bit of pressure is just not First Grade NRL standard.
We owe Brad Arthur a great deal of gratitude for guiding us through some difficult periods over the last 11 years, but he's peaked - he can't get any better, and he certainly cannot extract the very best from his troops any more.
A change is needed, and I'd suggest the first place to start should be the board - we should have cut-throat business people, demanding success, running the club.
Then it should trickle down to the Head Of Football, and the Coach - by all means, recruit a superstar; but invest in signing talented young players for peanuts, so if your star goes down, you have a cheap, quality option to replace them with.
The Eels have failed here, too, and while our failures can be rationalised, what needs to happen is change .