Dear Benjamin,*
On behalf of NFL.com, we wanted to write to you and apologize for the issues you may have had watching the 2012 NFL Draft on NFL Game Pass.
We worked to correct the streaming issues as fast as possible, but we did not deliver you the level of service that you should expect from NFL Game Pass.
Because of these issues, we have issued you a refund in the amount of $4.99 AUD credited back to your original form of payment. Again, we apologize for the interruption of your service.
If you have additional feedback for the NFL Game Pass Team, please contact us at
gamepass.support@nfl.com
Sincerely,
NFL.com