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Hello from Eels Membership

Discussion in 'Parramatta Eels' started by Eels Membership- Larissa, Aug 20, 2014.

  1. Eels Membership- Larissa

    Eels Membership- Larissa Juniors

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    After being with the Eels since last November I thought it was about time I introduced myself to you all.

    My name is Larissa, and I am the Membership & Consumer Business Manager for our club. That's pretty much a fancy way of saying I look after the membership, retail, ticketing and fan engagement areas of our business. I joined the team after Scott Seward was promoted to CEO and his role needed to be filled.

    My background in sport has been quite varied. I started out working for the Sydney Cricket and Sports Ground Trust, then moved on to the Sydney Swans. In both these roles I headed up membership service and operations. Most recently I have come from the Manly Sea Eagles. It definitely has been great to finally find myself at the team I am most passionate about. Having grown up in the Hills I am an Eels fan through and through.

    From time to time I'll be popping onto League Unlimited to answer any questions you may have. I'll also try my best to keep you up to date with things happening around Eels HQ.

    I won't always be online so if your questions are urgent it's still best to go through the official club channels by emailing [email protected] or by calling 1300 BLUE GOLD (1300 258 346)

    Otherwise, I look forward to getting to know you all better!

    Go Parra!

    Larissa
     
  2. T.S Quint

    T.S Quint Coach

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    Hello Larissa.
    Good to see someone from the club trying to get in touch with the fans.

    One question: Is Steve Sharp as handsome in person as he is on TV?
     
  3. Craig Johnston

    Craig Johnston First Grade

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    i'll take a gold membership if we sign DCE, make it happen larrisa! ;)
     
  4. Gronk

    Gronk Moderator Staff Member

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    Welcome Larissa.
     
  5. Joely01

    Joely01 Bench

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    Welcome Larissa.

    Good to see someone from the club willing to communicate with fans in this way
     
  6. 84 Baby

    84 Baby Coach

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    Wow these phantom accounts are getting really intricate
     
  7. T.S Quint

    T.S Quint Coach

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    Who do you think this one is?
     
  8. Eels Membership- Larissa

    Eels Membership- Larissa Juniors

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    I'll see what I can do. Brad wouldn't come over without me, only makes sense DCE would want to follow!

    ;)
     
  9. TheParraboy

    TheParraboy Moderator Staff Member

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    Welcome Larissa

    Great job you are doing, over 20k members this year is amazing

    With the way the side is building under Brad we should hit well over 25k next year Id imagine?

    Im in :cool:

    Go the EELS

    TPB
     
  10. Eels Membership- Larissa

    Eels Membership- Larissa Juniors

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    Next stop 25k.. but our aspirations are much bigger than that!
     
  11. TheParraboy

    TheParraboy Moderator Staff Member

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    Actually , when do 2015 memberships commence? or a bit too early to say
     
  12. Chipmunk

    Chipmunk Coach

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    God help you Larissa, having to put up with some of the antics of some of this mob on this forum!
     
  13. Eels Membership- Larissa

    Eels Membership- Larissa Juniors

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    Not too early to say at all. They will be on sale by the end of September.

    Current 2014 Members will first receive a renewal email to their nominated account. If you haven't already renewed we will send your renewal to you in the mail early October.
     
  14. Eels Membership- Larissa

    Eels Membership- Larissa Juniors

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    Fortunately I have pretty thick skin :)
     
  15. Twizzle

    Twizzle Administrator Staff Member

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    Its a shame a few others here don't.
     
  16. Joely01

    Joely01 Bench

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    How do i get a job on the membership team larissa?
     
  17. 84 Baby

    84 Baby Coach

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    I rang 1300 2583 4653 like you said and a lady answered but wouldn't respond to anything I asked. Was this you? If so, refusing to even acknowledge I was talking, repeating yourself continually and then hanging up abruptly was rude in my opinion
     
  18. Eels Membership- Larissa

    Eels Membership- Larissa Juniors

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    We usually advertise on seek when jobs come up :)
     
  19. 84 Baby

    84 Baby Coach

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    I started asking about their education and perhaps their inexperience with using the LU writing input terminal or how a phone operates. The conversation then moved to which number I should be checking, was it a seat reference at Pirtek or ANZ, did I win the Leagues Club lucky door prize, I then asked if they were watching old footage of the Eels as she kept saying we scored a try again, I tried to guess which game. The whole thing became a bit lewd when I go frustrated at not getting the correct answer and her repetitive responses. Then she may have got insulted and just hung up
     
  20. Eels Membership- Larissa

    Eels Membership- Larissa Juniors

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    No it wasn't me. I just returned from maternity leave recently so am back on a part time basis, in the office Monday and Tuesday.

    If you had trouble with the phone line would you mind dropping me a PM with your details so we can follow up for you. Apologies the team member who answered the phone wasn't able to hear you.
     

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