League Unlimited is back

[Willow]

After a day and a night of being off the air, League Unlimited is back online. Unfortunately, our American server shut down the site without warning following an action from their 'resources abuse' department in Texas. If it wasnt such a drama it would be funny. Several phone calls to the server in the wee hours of the morning and loads of emails to the Department of Abuse eventually saw the site re-activated. Despite a string of excuses and apologies, we still don't know why the site was shut down. The best we've been given is that site is growing at fast rate and this has caused the seppos to have some heart flutters. My theory is that that didnt pay their light bill. Sorry to anyone who inconvenienced by all this. The LU team are working towards setting up our own server. This will provide an even bigger and better site in the future. www.leagueunlimited.com

 

[Ozbash2]

Thank Christ, I was starting to get withdrawls

 

[imported_JoeD]

Good to see it back, I just thought it was my computer playing tricks again.

. . . we still don't know why the site was shut down

Haven't been paying your bills maybe . . .

 

[Willow]

ha ha - very funny Joe. What do you do for a living? I only ask because with a wit like that, its advisable not to give away ongoing daytime employment.

We always pay our bills.
If the problem was as simple as that I could begin to understand.
It was more to do wankers with an attitude problem. They simply have no idea how to treat a healthy and well conducted account.

 

[imported_Roopy4246]

I'm locked out of the frontrow again.

 

[Willow]

Sorry, TFR has been disabled while we sort what the server calls 'code leakage' issues. We're currently having a scrap with over that as well...
Its been a bugger of a day.

 

[Willow]

Ok.. its back online again.
Just go to http://www.leagueunlimited.com and click on the 'Front Row' tab and you're in.
You may have to re-enter your name and password.
We have placed it in a different folder for the time being while tech issues are sorted out.

 

[imported_JoeD]

Now, now, Willow, no offence was intended, but the strength of your reply makes me feel like I've hit a raw nerve .

No, seriously I cannot imagine what it would be like to have to deal with americans in an ongoing business situation.

 

[Willow]

"...your reply makes me feel like I've hit a raw nerve"
Not at all Joe, I just had the shits after dealing with opinionated kiddies in seppoland all night. Give them a key to an office and they think they run the whole freakin' world.
I was perfectly rational otherwise.

 

[CanadianSteve]

What do "resources abuse" and "code leakage" mean?

 

[Willow]

Steve, These are terms used by the 'Abuse Department' (I tell no lie, thats what they call themselves) who are part of the ISP we use in the States.

'Resource abuse' is a new term to me and apparently can apply to whole range of issues from exceeding bandwidth to publishing offensive material. We got hold a full list of possible violationsbut could find nothing that could be classed as 'resource abuse'.

Unable to provide us with satisfactory explanation, the Abuse Department then told us that we were guilty of 'code leakage'. This means that one of our applications (The Front Row Forum, they <u>eventually</u> said), was corrupting other sites on the shared server. Our research didnt back them up so like I said, it is still a mystery as to why they shut us down. Other forums like TFR work perfectly onmany other sites and seemed to be working perfectly on LU.

The last we heard from them was that we have to use a different forum format and we're looking into this.

When asked why they didnt ask us before pulling the plug, they said they did send an email but it came back as undeliverable. They used an old email from another account we had once and didnt bother to check the correct email address from the actual website they were shutting down. It was this lack of attention to detail that really got under my skin.

It was made all the worse by fact that Abuse would only correspond by email and refused to give us their phone number or to phone us. We spoke a few times on the phone to the sales person who set up the site but said that even he didnt have access to the all powerful 'Abuse Department'.

Additionally, The Abuse Department refused to give us their names... the best we got was the initials, 'RT'.
Most emails were simply signed, 'Abuse'. There was certainly a funny side to all this but after a day and a night, it started to wear a bit thin.

 

[CanadianSteve]

What a mess. I didn't know they shut you down intentionally, I thought it was just technical problems.

Do you think you'll look for another ISP provider?

Good thing no Abuse department has looked at KRL yet.

 

[Willow]

LOL.. yeah well, needless to say the Texans' days are numbered. The best case scenario is that we run our own server and thats what we are currently looking at. It'll mean a faster site and more resources. Best of all it gives us control over our own destiny. In any case, we'll let everyone know if or when that happens.