Claws missing = failing to connect with fans?
You'll have to explain that one to me.
I used it as point to highlight the fact that the marketing department got it wrong. Members are encouraged to get on board and support the team, put our money where out mouth is so to speak.
From where I am sitting, the members logo from season 2011 was a rushed job and it was only discovered to late that the claws were missing. I note that they make a return for season 2012.
By not picking up the mistake and leaving the claws off for the entire 2011 season shows a lack of respect to the very people you are trying to encourage, the fans. The claws are part of the tigers logo and should have been there from the start..... I dont see St George or the broncos providing there members with only 1/2 a logo.
Perhaps using the phrase "failure to connect with fans" was a mistake in this case, however I do remember that there was quite a deal of discussion about it at the time the logo was released. The point I am trying to raise with both the smartphone app and the Members logo for 2011 is that the tigers marketing department is 1 of 2 things. Either unable to promote themselves and the club to the same level as every other NRL club can, or they have no internal review system where by the same mistakes continue to be made time and time again.
Again, using other clubs as a guide, the bulldogs provide players with a comemorative jumper whenever they play a milestone game. 1st NRL match, 50, 100 whatever the occation is. There was a case early in the year last season where on of our players was playing a milestone match (I believe it was gareth Ellis's 50th, but happy to be proved wrong) and no special jumper. Every other club does it..... why cant we?
Same rationale on the smartphone app. Every other club has one, why cant we? (aside from titans and souths as previously posted)
and if i can quote our captain from a few seasons back where we played all 3 QLD sides in 3 weeks and the club promoted it as a mini state of origin "We have the worst marketing department in the world.... fair dinkum"