Problems with my new guitar

[simostorm]

I bought a Strat about 3 weeks ago, It was not a shop model
it was brand new from sydney fender factory.
first up it had some light scratches
on the pick guard, by the guy in the shop said thats normal.
It played nice except for the 2nd fret on the G string it had a "buzz"
I think the term is.
So I took it back and he raised the bridge and had to adjust the neck somehow
cos he said it was out.
Should that happen to a 3 week old guitar?
Should I exchange it for a new one?

 

[Ron Jeremy]

Should never happen mate, absolytely take it back and ask questions, if you've payed good money for a Fender brand new it should be in peak condition.

I brought a Jackson flying V a few months back for $1700, not only was it in imaculate condition but i also recieve free services on the guitar, thats what you should be getting.

Bloody fenders lol

 

[CliffyIsGod]

What do you mean by Sydney Fender Factory?

What is the exact name of the place you bought it?

And don't listen to Ron, Jackson's are pointy peices of crap.

 

[Weasels Ripped My Flesh]

My Telecaster has always had 'buzz' even thought i bought it new, as opposed to second hand like i did with all my others. Ive taken it to various places trying to gte it fixed, but alas, still buzz.

 

[dragonfly]

I bought a Strat about 3 weeks ago, It was not a shop model
it was brand new from sydney fender factory.
first up it had some light scratches
on the pick guard, by the guy in the shop said thats normal.
It played nice except for the 2nd fret on the G string it had a "buzz"
I think the term is.
So I took it back and he raised the bridge and had to adjust the neck somehow
cos he said it was out.
Should that happen to a 3 week old guitar?
Should I exchange it for a new one?

Is it an american series strat?
If it is, I wouldn't be happy with it. If it's a chinese, indonesian or mexican model, you get what you pay for.

If it's only buzzing on one fret, there's probably a fret further down the fingerboard that's sitting a little bit high. It can be tapped back down by a repairer.

If the guitar came direct from the warehouse (not a factory, fender don't make guitars in Oz) it should've had a protective plastic film over the pick guard so there shouldn't have been scratches.

If you're not happy, harrass the store you bought it from until they fix it for you. Don't expect a new replacement though, it'll never happen.

 

[CC_Eagle]

What do you mean by Sydney Fender Factory?

What is the exact name of the place you bought it?

And don't listen to Ron, Jackson's are pointy peices of crap.

:lol::lol::lol:

 

[Ron Jeremy]

What do you mean by Sydney Fender Factory?

What is the exact name of the place you bought it?

And don't listen to Ron, Jackson's are pointy peices of crap.

LOL

Obviously you haven't played one as it's by far the best guitar i've played....even better then the Fender & Ibenez i once owned.

Not all Jacksons are flying V's aswell.

 

[simostorm]

I got it from a music store in my local town, but I played one that someone else
had on hold, and so he ordered in a new one from a warehouse in sydney.
It had a plastice cover on the pick guard, and the guy told me to peel it off
but the scratches were still there, he said it was normal, and that the guys in the warehouse take them out of there boxes to test them and thats how the scratches
got there.
It played great except for that one string that buzzed, now he raised the bridge
and also ajusted the neck. But now the strings are too high and it feels abit springy in some parts, feels like a rubbish 150 dollar guitar.

Dragon FLy wrote:
"Don't expect a new replacement though, it'll never happen."

If its a dodgy guitar they better replace it.

 

[dragonfly]

Sounds like it needs a good old fashioned set up done.
Ideally, the store you bought it from should've checked it over before they sold it to you but from what you've said, it doesn't sound like they quite know what they're doing.
What did you pay for it if you don't mind me asking?

 

[simostorm]

600 bucks, its a Squier strat.
So you dont think its a faulty guitar? It just needs a setup?

 

[B-dos]

A Squire is a fair bit different to a Strat mate.

dragonfly is on the money here. You can get it sorted, but take it to someone who knows what they are doing. They shouldnt just raise the bridge and adjust the next to get rid of the buzz because like you said, you likely be left with the action way to high which is no good.

Take it somewhere else and i reckon they will fix it for you pretty cheap.

 

[simostorm]

Its still a strat, its a squier stratocastor.

 

[Red Bear]

Squire's are piles of sh*t.
Gibson-->>>Fender

 

[CliffyIsGod]

Fender > Gibson

Two different guitars, mate.

 

[dragonfly]

600 bucks, its a Squier strat.
So you dont think its a faulty guitar? It just needs a setup?

There's pretty much no such thing as a faulty guitar these days. Manufacturing standards are so good now that you can get a decent, semi-giggable guitar for around $200.
Guitars are made from wood and metal, both of which react to temperature and conditional changes. Chances are, all that's happened is the guitar has gone from a cool, dark warehouse to a stinking hot delivery truck to a bright, sunny shop to your house. All the while being protected by a flimsy cardboard box.
All these changes can play havoc with your guitar, especially the neck.

Here's what you do. Take it back tho the shop and say while you appreciate the last bloke having a crack at it, you're still not happy with the playablity. If the same bloke as before has another try, stop him and explain that you'd rather a qualified luthier or tech got it into shape for you.
All the large distributors in Oz have an in-house tech and your guitar should be under warranty so see if they'll send it back to get looked over. Make sure they don't try to charge you for freight.

If worse comes to worse, you may have to get it done yourself. There's plenty of good techs around (depending on where you live) that'll do the job for around $80 - $150.

In the meantime, do some reading on the web or buy a book on guitar setups so you can do it yourself. Trust me, this won't be the last time you have a playability problem.

Good luck!

 

[waltzing Meninga]

Fret Buzz is almost always caused by a neck that is not straight or convexed. You can usually fix this by playing around with the metal rod that runs through the neck. On most guitars this is adjusted up past the first fret in between the tuning pegs. Don't play around too much with it if you don't know what shape your after. Take a look down the fretboard. You want a shape that is either dead straight or slightly concave around the 6/7th frets. You don't want anything convesed or S shaped

 

[simostorm]

I found a guy in town whos really good at setting up guitars, so I'll take it to him.
Thanks for your help.