I suspect we have an ageing fan base in comparison to most other clubs. No doubt on field results impact membership numbers, but so does hope and vision... and that comes from the front office. The Dragons need to target the next generation of supporters and also better engage with current members to drive new membership:
- if the member is a grandparent offer them a couple of tickets for grand kids, coffee and cake offer at the leagues club, option of a club branded thermos flask or pill organiser in the members choice items.
- if the member's address is interstate, look at the draw and see if there is a game in their state e.g. there is no game in Melbourne this year, so get on the front foot and offer a replacement in the interstate package.
- throw in a few drink/meal offers for the Brewery (Gong) or Sizzler (Kog) that can be used on game day.
You'd think by now, all clubs would have a well resourced membership department, capable of independent thought (or with ability to actively seek feedback from all club staff, players and members.... or this thread) to help differentiate and leverage the strengths of individual clubs.... It's a no brainer... If one membership on average brings in $100 net (just a guess) for a club, then give the department a budget of $500k. Every member above 5,000 means $100 free cash flow for the club plus an opportunity to up sell merchandise, sponsor product (who give the club a commission for each sale), local businesses.