whall15
Coach
- Messages
- 15,871
Strange. I'm currently paying $70 pm including line rental with unlimited downloads, they were the cheapest I could find for my area. Get download speeds of between 3 and 5 Mbps depending on load. The only reason I don't get ADSL2 is because their is no availability at the exchange regardless of ISP otherwise I would for the same price. I did notice the other day that they don't have bundled prices advertised on their website at the moment so I figured prices were going up. If they try to increase mine when the contract is up I will just switch to someone else I guess.
I do remember support was OKish originally, they communicated well about when the switch would happen etc but they were hopeless when the internet didn't work at the start. Had to change a setting or two in the router but I worked that one for myself and had it solved before they did. Would hate to be a customer of theirs if you have no IT knowledge
I was out of contract for a year so when I moved they raised my prices to stick me on a new contract.
They told me there was no ADSL2 on my exchange, both times. I'm still on the same exchange and I'm currently getting ADSL2 coming down the line so Telstra must've found a port.
Maybe Telstra keep a couple of spare ports for themselves instead of giving them to resellers.