Haran and Millward got their jobs through Nepotism and are unqualified to hold such an important position. They've been stinking it up for a decade and all those unqualified, shit decisions have come home to roost. Your recruiter/retention is as important as getting the right coach. Actually, I think it is more important. Look at the Roosters, Robinson is yet to convince me that he is a good coach. His recruitment and retention guys are amazing, yet Robbo keeps under achieving. With the squad he has every year, he should hardly lose a game.