Update on 2015 Membership

[Tony Bongo]

If the club is going to subsidise your tickets they have the right to prioritise fans who want to go to every home game over the ones who only want to pay for (subsidised) tickets to Parra Stadium.

How are they subsidising a seat at ANZ if you're not using it? That ticket is still available for sale and if you've had excellent seats at Parra Stadium for years then that comparative seat at ANZ is likely to get snapped up by the general public. The club loses nothing!

 

[oldmancraigy]

What if like me they recognise that Parramatta Stadium is our Spiritual home and that ANZ isn't? Are you going to take the seats that they have had for years away from them just because they choose not to attend a couple of games at the Dogs etc home ground at a discounted rate of a few bucks? What advantage does the club gain in punishing such loyal fans for simply holding an alternative definition of what a 'HOME' game is? Are you suggesting that the club will simply force them to pay for something they will never use or suffer the consequences?

It is cheaper to pay full season than to buy tickets only to games at Pirtek.

If you dont want to move with a rapidly growing fan base, then step aside and let them have the best seats.

 

[Jake the snake]

Didn't sharp say that all games will be played out of Parra stadium once our agreements are over. Happy with that!!

 

[Poupou Escobar]

How are they subsidising a seat at ANZ if you're not using it?

It's irrelevant if you're using it when you've already paid for it. And if you don't want to pay for even subsidised seats at Homebush (through buying a season ticket) then why wouldn't the club prioritise subsidising season tickets for those fans who want to pay for every game rather than just the ones at Parramatta?

That ticket is still available for sale and if you've had excellent seats at Parra Stadium for years then that comparative seat at ANZ is likely to get snapped up by the general public. The club loses nothing!

That's only the case if the club is selling out Homebush. Also we are talking about season ticket holders here - people who pay for the current product that includes the Homebush games versus the ones who (hypothetically) only want to pay for the games at Pirtek. The former contribute more revenue than would the hypothetical latter, so why wouldn't the club prioritise them, as Larissa has stated they would?

 

[Tony Bongo]

It is cheaper to pay full season than to buy tickets only to games at Pirtek.

If you dont want to move with a rapidly growing fan base, then step aside and let them have the best seats.

A rapidly growing fanbase doesn't necessarily translate into rapid growth in season ticket holders. We are no where near having a full house of STH so any talk of moving someone because they don't want to attend 2 games at ANZ is a joke.
Also what if someone takes a Parra only option and in a few years we take all our home games back to Parra as the current board promised, are they going to get their seats back?
The point is mute anyway because they won't offer a Parra Stadium only option.

 

[Tony Bongo]

Larissa, if you follow bartmans idea, please make sure those types of ticketed memberships do not get priority positions at Parra.

Would be a shame to screw over the committed fans (who follow our great club) to pander to fans of a stadium.

I doubt it would be Larrissa's decision. It would be a shame to screw over fans that have been committed to our Spriritual Home for years to cater to those who don't care like you.

If we were to go down that path seating priority would be given to full season members.

Says who?..... Scott Seaward? The Board? or do you have the authority to make that decision.

 

[Poupou Escobar]

Says who?..... Scott Seaward? The Board? or do you have the authority to make that decision.

That decision just comes down to simple economic sense. Customers who won't pay to go to Homebush are worth less to the company than customers who will pay for more games.

You're getting your tickets at discounted rates anyway. What kind of beggar thinks he can also be choosy?

 

[Tony Bongo]

It's irrelevant if you're using it when you've already paid for it. And if you don't want to pay for even subsidised seats at Homebush (through buying a season ticket) then why wouldn't the club prioritise subsidising season tickets for those fans who want to pay for every game rather than just the ones at Parramatta?

The Stadium Contracts are separate so the club wouldn't have to pay for tickets to ANZ that people didn't purchase. Let's say we had 8000 season ticket holders and 200 took the Parra Stadium only option. Surely the club could say to ANZ that we only have 7800 members that use their seats and only need that allocation - the rest go up for public sale.
I any case don't ANZ pay us to play there? If so why again are we punishing our loyal fans that don't want to go there?

 

[Tony Bongo]

That decision just comes down to simple economic sense. Customers who won't pay to go to Homebush are worth less to the company than customers who will pay for more games.

You're getting your tickets at discounted rates anyway. What kind of beggar thinks he can also be choosy?

Maybe a beggar that owns an equal share of the club along with every other member (Season Ticket Holder) that has been loyal for more than 3 years.

 

[Poupou Escobar]

The Stadium Contracts are separate so the club wouldn't have to pay for tickets to ANZ that people didn't purchase. Let's say we had 8000 season ticket holders and 200 took the Parra Stadium only option. Surely the club could say to ANZ that we only have 7800 members that use their seats and only need that allocation - the rest go up for public sale.
I any case don't ANZ pay us to play there? If so why again are we punishing our loyal fans that don't want to go there?

I'm not talking about the club having to pay any extra, I'm talking about the opportunity cost - lost revenue - of wasting Pirtek seats on people who are (hypothetically) paying less for their season tickets (because they're not paying for the Homebush games) than the people who are willing to pay more for their season tickets to cover the Homebush games.

You're talking about the hypothetical 8000 vs 200, but the club has to look at (and plan for) the hypothetical 20k who are willing to pay for season tickets covering both venues. In this instance, any Pirtek-only season tickets are lost revenue, because they are tickets that can't be sold to those true fans who are willing to pay extra to go to both stadiums.

 

[Poupou Escobar]

Maybe a beggar that owns an equal share of the club along with every other member (Season Ticket Holder) that has been loyal for more than 3 years.

Don't confuse your role as member with your role as a customer.

 

[Tony Bongo]

I'm not talking about the club having to pay any extra, I'm talking about the opportunity cost - lost revenue - of wasting Pirtek seats on people who are (hypothetically) paying less for their season tickets (because they're not paying for the Homebush games) than the people who are willing to pay more for their season tickets to cover the Homebush games.

You're talking about the hypothetical 8000 vs 200, but the club has to look at (and plan for) the hypothetical 20k who are willing to pay for season tickets covering both venues. In this instance, any Pirtek-only season tickets are lost revenue, because they are tickets that can't be sold to those true fans who are willing to pay extra to go to both stadiums.

The most secure revenue is from repeat customers and not bandwagoners. If someone has good seats at Parramatta Stadium it's most likely because they have been loyal repeat customers and have held those same season tickets for quite some time. There is also a potential lost opportunity cost in not looking after those loyal customers.

In any case I see the argument for not making people like me pay for ANZ when we never go there but I personally think it's best just to leave season tickets as they are. When we get the upgrade and move all our home games to Parra it won't be a problem.

 

[Eels Membership- Larissa]

Apologies here guys, I must not have explained myself correctly earlier. Any Member holding a seat at Pirtek would not lose their seat so long as they continued to renew their membership before the renewal deadline every year.

When I say full season Members I refer to current reserved seat holding Members over new Members or those recruited by current Members, not a differentiation between a potential full season vs Pirtek only option.

Hope this clears up some of the confusion.

Enjoy your weekend all.

Larissa

 

[Eels Membership- Larissa]

I also encourage all our Members unable or not keen to head to our ANZ games to utilize our Seat Warmer program where you will receive a $20 voucher to use at the Eels Store if your seat is resold.

Also, sharing your membership with friends will be much easier in 2015 with our email forwarding functionality.

 

[Tony Bongo]

Apologies here guys, I must not have explained myself correctly earlier. Any Member holding a seat at Pirtek would not lose their seat so long as they continued to renew their membership before the renewal deadline every year.

When I say full season Members I refer to current reserved seat holding Members over new Members or those recruited by current Members, not a differentiation between a potential full season vs Pirtek only option.

Hope this clears up some of the confusion.

Enjoy your weekend all.

Larissa

Thanks Larissa. Thankfully Pou and the Old Man aren't running memberships as that makes perfect sense. It's also fantastic to see you and the membership department engaging on the fan forums and I for one appreciate you taking the time to contribute.

I also encourage all our Members unable or not keen to head to our ANZ games to utilize our Seat Warmer program where you will receive a $20 voucher to use at the Eels Store if your seat is resold.

Also, sharing your membership with friends will be much easier in 2015 with our email forwarding functionality.

Thanks again for that. The chances of selling my ANZ seat would be slim but I'm happy none the less with my seat not being sold and giving it away, so the email forwarding sounds great.

 

[oldmancraigy]

She said nothing contrary to what we were saying...

If you dont want to go to ANZ then dont go. But you dont get a new pack. And she agreed that if a new pack were introduced it would not be priority seating (which is what we were saying).

You are the one creating confusion.... can we just leave it out if this thread now? We can argue elsewhere, or at halftime first game back or something???

 

[EelsFan05]

I also encourage all our Members unable or not keen to head to our ANZ games to utilize our Seat Warmer program where you will receive a $20 voucher to use at the Eels Store if your seat is resold.

Also, sharing your membership with friends will be much easier in 2015 with our email forwarding functionality.

Is this going to be the same Ticketmaster portal that the Wanderers are using Larissa? Apparently they had a number of problems with their system.

 

[Eels Membership- Larissa]

No, we don't use the same crm as the wanderers.

We ran the seat warmer program as a pilot this year for a few games at Pirtek and had no troubles.

 

[bartman]

Apologies here guys, I must not have explained myself correctly earlier. Any Member holding a seat at Pirtek would not lose their seat so long as they continued to renew their membership before the renewal deadline every year.

When I say full season Members I refer to current reserved seat holding Members over new Members or those recruited by current Members, not a differentiation between a potential full season vs Pirtek only option.

Hope this clears up some of the confusion.

Enjoy your weekend all.

Larissa

Thanks Larissa - that's a very sensible position.

Much more sensible than some of the suggestions made by others in this thread regarding full members' preferences for which games they would prefer/are able to/will actaully attend.

Using the seatwarmer option for Homebush (or dodgy NRL scheduling for Thursday nights, Monday nights etc) might be a good solution for fans to try and recoup some value for their full membership.

 

[Poupou Escobar]

Agreed bart. Offering Pirtek-only season tickets would make no financial sense.

Providing the seat warmer option - allowing the season ticket holder to absorb the risk of a non-sale - is far more sensible.