Membership Packs

[beagle]

My replacement pack and ticket for the 2nd membership has been dispatched.

Let's see what happens to this one. Hopefully not the same as what happened to the first pack which was (apparently) dispatched.

 

[strider]

rough translation

dispatched = might have been sent :thumn

 

[Jodeci]

This is simply not good enough

Ken will be at least part of the next packs that get issued for 2014 as Ken only started with us around November


This packs and booklets were done well before he came to our club

 

[bartman]

So Ken's in the clear about it... what about the Board?

 

[Jodeci]

So Ken's in the clear about it... what about the Board?

What has the board got to do with packs arriving late?

We have membership managers, market ing manager, a CEO who the office report to plus other figures within like Bonnie and Erin who are part of the whole process plus Bob Bentley at the time as acting CEO

It was very poor planning and execution

The board are responsible for making the Leagues club profitable as well as provide the funding in running the football side.

We have a football office who are responsible for memberships, marketing, game day, day to day management, communications, sponsorship, etc

 

[Gordy]

What has the board got to do with packs arriving late?

We have membership managers, market ing manager, a CEO who the office report to plus other figures within like Bonnie and Erin who are part of the whole process plus Bob Bentley at the time as acting CEO

It was very poor planning and execution

The board are responsible for making the Leagues club profitable as well as provide the funding in running the football side.

We have a football office who are responsible for memberships, marketing, game day, day to day management, communications, sponsorship, etc

Geez... stop talking sense Jodeci.

 

[Twizzle]

its the boards fault :crazy:

fmd

 

[Noise]

Has anyone here bought the 3 game membership pack for the northern terrace? I'm keen but concerned i won't get the pass in time for the next home game... Has anyone received theirs yet?

 

[Jodeci]

its the boards fault :crazy:

fmd

Bart's point is actually correct in one way

The Board should of appointed a CEO rather than Bob Bentley do both roles at that time and not wait 6 months or so before they appointed Ken Edwards

 

[Tony Bongo]

What has the board got to do with packs arriving late?

We have membership managers, market ing manager, a CEO who the office report to plus other figures within like Bonnie and Erin who are part of the whole process plus Bob Bentley at the time as acting CEO

It was very poor planning and execution

The board are responsible for making the Leagues club profitable as well as provide the funding in running the football side.

We have a football office who are responsible for memberships, marketing, game day, day to day management, communications, sponsorship, etc

Didn't some of that profit come from not allocating as much funding to the football club office and memberships? I was told that Ken Edwards was granted more funding to get the place running efficiently, service our members and achieve future growth. This year's debacle as with previous years is the result of not prioritising our members by allocating sufficient funds for things like adequate staff numbers.
Hopefully with the additional resources things will be done better next year - better late than never.

 

[Tony Bongo]

Bart's point is actually correct in one way

The Board should of appointed a CEO rather than Bob Bentley do both roles at that time and not wait 6 months or so before they appointed Ken Edwards

Yes but not having a CEO for 6 months (I think it was closer to a year) would have helped achieve the $10 million dollar profit and achieving a big profit is all we want the board to do right?

 

[Jodeci]

Yes but not having a CEO for 6 months (I think it was closer to a year) would have helped achieve the $10 million dollar profit and achieving a big profit is all we want the board to do right?

C'mon Tony

A CEO's wage of a footy club would be approx say $600,000???

That decision that to install someone for 6 months would of cost them say half of that

The BMW draw for the Leagues Club was very successful, the night of the draw, I had to park at Grose Street and walk up

The Club was actually over capacity that night plus with the Wanderers, their supporters have also injected some cash in the joint

 

[Jodeci]

Didn't some of that profit come from not allocating as much funding to the football club office and memberships? I was told that Ken Edwards was granted more funding to get the place running efficiently, service our members and achieve future growth. This year's debacle as with previous years is the result of not prioritising our members by allocating sufficient funds for things like adequate staff numbers.
Hopefully with the additional resources things will be done better next year - better late than never.

This goes back to my point of not having a CEO for 6 months or so.

No one was hiring cause there was no leader

Valid point Tony

Though now, the office is jam packed with staff

 

[Tony Bongo]

This goes back to my point of not having a CEO for 6 months or so.

No one was hiring cause there was no leader

Valid point Tony

Though now, the office is jam packed with staff[/QUOTE]

Ozzy left in December and Edwards wasn't appointed until the end of October (10 months) so there was at least 1/2 a million bucks saved there.
The great thing is that we are finally on the right track and I couldn't be happier for not only our members but also for the poor buggers that have been worked to death in the football office. Finally we have a club that is trying to look after it's staff and it's customers.

 

[Jodeci]

This goes back to my point of not having a CEO for 6 months or so.

No one was hiring cause there was no leader

Valid point Tony

Though now, the office is jam packed with staff[/QUOTE]

Ozzy left in December and Edwards wasn't appointed until the end of October (10 months) so there was at least 1/2 a million bucks saved there.
The great thing is that we are finally on the right track and I couldn't be happier for not only our members but also for the poor buggers that have been worked to death in the football office. Finally we have a club that is trying to look after it's staff and it's customers.

Your absolutely correct about that statement

"Finally we have a club that is trying to look after it's staff and it's customers"

 

[Gronk]

Maybe we should merge with the Wanderers after all.

 

[Jodeci]

Maybe we should merge with the Wanderers after all.

Great to see them do well and good on them

They have done more for western Sydney than the Giants in AFL have done

 

[strider]

So why do we think it is a "staffing" issue?

The times I have rung up (I think 3 now) about not having my ticket and what to do and getting a new one sent, there has been someone to take my call immediately.

I think the problem was a numbnutted decision to do this all via f'n china to save some $$$s. Should it really take 4 weeks (20 working days) to "dispatch" a few pieces of junk and a printed ticket? .... surely that time period would have been agreed upon at the time of giving the contract to the company ..... seems a pretty dodgy decision to me ..... plus the added risk of shit going missing cos it is coming from f'n china

 

[Suitman]

Great to see them do well and good on them

They have done more for western Sydney than the Giants in AFL have done

They sure have, and they're indirectly helping the Eels as well.
Last Saturday night, the club was PACKED with Wanderers fans, before and after the game.

Suity

 

[born an eel]

They sure have, and they're indirectly helping the Eels as well.
Last Saturday night, the club was PACKED with Wanderers fans, before and after the game.

Suity

but apparently the club loses money on gamedays as it frightens the gamblers away.
Moving games away from Parra doesn't affect our bottom line.:?
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