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Superthread LXXII - Honouring The White, Off White, Cream & Beige. :-(

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Bulldog Force

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How are you their manager but not their supervisor?

Also, what happened to the ducks?
Modern-day structures - a supervisor is the first point of contact who overlooks the goings-on of the team. The manager (yours truly), works behind the scenes and does other stuff such as keeping tabs on all accounts, and if need be, client liaison etc...


In the event that an employee is not satisfied with the outcome directed by the supervisor, they can then escalate things to me for further clarification - which is what happened this morning.
and does this supervisor report to you?

Above me is the area manager, and he reports to the GM (GM being a board member).

Really, no employee can escalate something above me unless they're willing to take legal action against the company - which has happened once.
 

Bazal

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Just from what's been quoted, BF is either a liar or the single worst manager of all time.
 

muzby

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Modern-day structures - a supervisor is the first point of contact who overlooks the goings-on of the team. The manager (yours truly), works behind the scenes and does other stuff such as keeping tabs on all accounts, and if need be, client liaison etc...


In the event that an employee is not satisfied with the outcome directed by the supervisor, they can then escalate things to me for further clarification - which is what happened this morning.


Above me is the area manager, and he reports to the GM (GM being a board member).

Really, no employee can escalate something above me unless they're willing to take legal action against the company - which has happened once.

so, what you're saying is your subordinate's subordinates are not doing their job correctly..

which means that the supervisor, someone who you manage, is negatively impacting the business by their inability to do their tasks..

to which i raise my earlier point:

isn't it the role of an effective manager to ensure that subordinates are made aware of issues that are negatively impacting the productivity of the organisation and to develop plans and actions to negate these, so that there are not repeat occurrences?
 

Drew-Sta

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Both BF's posts are rubbish.

If your direct report is not managing their direct reports correctly, then you're not managing your direct report properly. Which means you're at fault.

And if anyone is a harpy...

Just from what's been quoted, BF is either a liar or the single worst manager of all time.

62236619.jpg



:lol:
 

Bulldog Force

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Just from what's been quoted, BF is either a liar or the single worst manager of all time.
Negative.
so, what you're saying is your subordinate's subordinates are not doing their job correctly..

which means that the supervisor, someone who you manage, is negatively impacting the business by their inability to do their tasks..

to which i raise my earlier point:
Their supervisor is doing her job correctly. Now, they are not happy with her earlier answer as to why their work was not completed by other team members on Friday, and I gave her a directive to ensure no one in the team cops their slack (which would've made the rest of the team happy, considering). She did this. One employee wasn't happy with this, then they came to me and I told them the reason why it wasn't done. To this, he had no answer which alone indicates I was correct.

So you see Muz, it's not about me not doing my job correctly, because their supervisor did exactly what she was told to do, which came from my directive. She obeyed, she listened meaning BF did a good job managing her ;-)


Both BF's posts are rubbish.

If your direct report is not managing their direct reports correctly, then you're not managing your direct report properly. Which means you're at fault.
She is - see above.
 

muzby

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my point is not around the act itself, don't care how it went down..

my point is regarding that you say this is a repeat occurrence - had this been fixed the first time, we wouldn't be hearing about the story again...
 

Bulldog Force

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my point is not around the act itself, don't care how it went down..

my point is regarding that you say this is a repeat occurrence - had this been fixed the first time, we wouldn't be hearing about the story again...

If it was the same employee perhaps, but not in this case. The last person who took legal action against the company has since left after his case was thrown out the window.

I know it sounds cliche but COMMUNICATION isn't a term I just throw around the office here for the sack of sounding professional, I ensure that communication is being put to practice by:

  • Use of provided mobile phone
  • Use of laptop
  • Use of email and email messaging system
  • Weekly debrief team meetings
  • Fortnightly roundtable team meetings
  • Informal liaison
 

muzby

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If it was the same employee perhaps, but not in this case. The last person who took legal action against the company has since left after his case was thrown out the window.

I know it sounds cliche but COMMUNICATION isn't a term I just throw around the office here for the sack of sounding professional, I ensure that communication is being put to practice by:

  • Use of provided mobile phone
  • Use of laptop
  • Use of email and email messaging system
  • Weekly debrief team meetings
  • Fortnightly roundtable team meetings
  • Informal liaison

you missed "monday morning potato sack races" from your list..
 

muzby

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for one to take communication seriously, one must first ensure that the message they are conveying can be easily interpreted by the recipient.
 

Misanthrope

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I rock back onto campus and get hailed with 'welcome back' and 'I hear you're leaving us' like I'm a celebrity.

Had this been the reaction to my presence in the past, I might not have been so eager for a change :lol:
 

muzby

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I rock back onto campus and get hailed with 'welcome back' and 'I hear you're leaving us' like I'm a celebrity.

Had this been the reaction to my presence in the past, I might not have been so eager for a change :lol:

john farnham holds a similar view...
 
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