So a question for Jodeci.
I know you have been a member / Season Ticket Holder a long time.
What would you rate more highly, or Merchandise for the 2009 season provided with our STH or B&G army membership or the stuff that is being put out now?
As to the AFL stuff. Guys, I am a member at Hawthorn. I renewed in November. Got a E-mail from TOLL express last month that my membership pack had been sent, and received it the next day. Again this is only a preliminary pack, it doesn't include my membership card for this year yet. But I got my Scarf (with my member 2 years) badge, and some stickers, some other stuff and a DVD, that had a message from the club Chairman, thanking those that renewed early (we are the ones getting the DVD) as well as highlights of the entire 2010 season plus the 3-2-1 points for the Peter Crimmins Medal for each game.
The AFL clubs, via Ticketmaster and their printing partner do it so much better than we do at the moment.
Last year was much better MITS. Beer coasters, stickers, etc.
They are trying to get this Ambassador Club thing up and running and personally I couldn't give a rats about it. (My opinion)
People value key rings, merchandise, hats, etc more then a voucher book.
The funny thing about this is that the membership team actually subscribe to every other team to see what their members get and they do a brain storm session to do a complete run down but this seems to have failed.
I'm a Interstate Member for the Perth Wildcats and they have the book also but that's pointless for me as I dont live in WA to take up any of the vouchers offered.
But I'm a Season Ticketed Member of the Dragons and the Red V offer blows us away in regards to merchandise/marketing and packages.
For the $70 we spent, we should of got a 2009 Highlights DVD, the exculsive Members scarf they sold in the caravan outside the stadium earlier this year plus your normal stickers, key ring, better looking cap, your member number scarf/hat, a back pack, etc.
But how do you please everyone?
Some members dont want a cap cause they have 10 from previous years and enough keys rings and stckers, etc.
You cant make everyone happy...
Both Dragons and Bulldogs, if you renew before a certain date, they throw a christmas get together with the players for free...