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CCJohnC

Juniors
Messages
832
I have been watching Brisbane v Manly Magic round. I think the referees think they are magicians as they keep making players disappear for to me no reason at all. If the rest of the games are controlled in this way it will make it a complete farce.
 

snickers007

Juniors
Messages
1,646
I've been trying to get tickets to the Panthers v Eels game since 9:00am yesterday. I'm a 6 game flexi member - so I get 6 general admission tickets each season. I like to sit in reserved seating when I attend games, so I always phone up the membership team, and they hold tickets for me, and I pay the difference. I always forget how much of a hassle this process is.

I've left voicemails with on the Membership line, have sent emails, and messages via Facebook. All the while, reserved seating has absolutely twindled in availability.

I did manage to speak to someone this morning - and she told me that they're dealing with a crisis with ticketing for this weekend's game, and that someone will call me back by tomorrow lunchtime at the latest. She didn't seem to care that all the tickets would be gone by then, and that I've been trying for over 24 hours.

So now I face a dilemma. Do I purchase one of the 3 available lots of 2 tickets from ticketek and try to get a refund from Panthers Membership if they ever call me back? Do I wait and see if they call me back tomorrow? Do I cut my loses, watch the game on TV?

Just can't believe how ordinary I'm being treated as a long time member.
 

Jane Murray

Bench
Messages
2,837
I've been trying to get tickets to the Panthers v Eels game since 9:00am yesterday. I'm a 6 game flexi member - so I get 6 general admission tickets each season. I like to sit in reserved seating when I attend games, so I always phone up the membership team, and they hold tickets for me, and I pay the difference. I always forget how much of a hassle this process is.

I've left voicemails with on the Membership line, have sent emails, and messages via Facebook. All the while, reserved seating has absolutely twindled in availability.

I did manage to speak to someone this morning - and she told me that they're dealing with a crisis with ticketing for this weekend's game, and that someone will call me back by tomorrow lunchtime at the latest. She didn't seem to care that all the tickets would be gone by then, and that I've been trying for over 24 hours.

So now I face a dilemma. Do I purchase one of the 3 available lots of 2 tickets from ticketek and try to get a refund from Panthers Membership if they ever call me back? Do I wait and see if they call me back tomorrow? Do I cut my loses, watch the game on TV?

Just can't believe how ordinary I'm being treated as a long time member.
If you live local visit the club, if not, call again. This is unprofessional conduct.
 

WestyLife

First Grade
Messages
7,391
I've been trying to get tickets to the Panthers v Eels game since 9:00am yesterday. I'm a 6 game flexi member - so I get 6 general admission tickets each season. I like to sit in reserved seating when I attend games, so I always phone up the membership team, and they hold tickets for me, and I pay the difference. I always forget how much of a hassle this process is.

I've left voicemails with on the Membership line, have sent emails, and messages via Facebook. All the while, reserved seating has absolutely twindled in availability.

I did manage to speak to someone this morning - and she told me that they're dealing with a crisis with ticketing for this weekend's game, and that someone will call me back by tomorrow lunchtime at the latest. She didn't seem to care that all the tickets would be gone by then, and that I've been trying for over 24 hours.

So now I face a dilemma. Do I purchase one of the 3 available lots of 2 tickets from ticketek and try to get a refund from Panthers Membership if they ever call me back? Do I wait and see if they call me back tomorrow? Do I cut my loses, watch the game on TV?

Just can't believe how ordinary I'm being treated as a long time member.

That's rough. Can't tell you what to do because no clear best option. Me personally if you can afford it buy the tickets and get Panthers to cover the cost if not wait for the call.
 

CCJohnC

Juniors
Messages
832
Loved his role as the vice-captain on the 2GB continuous call team.

His blow up with The Big Marn about Les Boyd was compelling listening.

I have one memory from long of Bob Fulton on 2GB Continuous Call Team. He was complaining about the pain in his knees. An elderly lady who was a regular caller (cannot remember name) suggested that if
he put his urine on the knee it would help. Now whether it did or not I have no idea. I have not tried it myself with my bad knee.
 

snickers007

Juniors
Messages
1,646
If you live local visit the club, if not, call again. This is unprofessional conduct.

2.5 hours away, which is why I'm only a flexi member.


That's rough. Can't tell you what to do because no clear best option. Me personally if you can afford it buy the tickets and get Panthers to cover the cost if not wait for the call.

Yeah I've bought the tickets through Ticketek. Couldn't wait any longer.
If/when they call, I'll be hitting them up for some kind of compensation.
 

Kilkenny

Coach
Messages
13,878
I guess it is easy for my wife and I given we live in Winmalee have had six platinum memberships for a very long time and I have always found the membership team to be very accommodating even in difficult circumstances. They are no doubt under the pump in the last season or two given our success and increased demand for tickets.

It is a shame members such as ourselves cannot offer our tickets back to the club when we are not able to attend. We missed both home games against the Storm and Raiders because we were visiting our daughter in Perth during those games. Generally we give our seats to friends and the like but for both those games it didn’t happen for one reason or another and sadly some of our seats were vacant through no fault of our own.
 

WestyLife

First Grade
Messages
7,391
2.5 hours away, which is why I'm only a flexi member.




Yeah I've bought the tickets through Ticketek. Couldn't wait any longer.
If/when they call, I'll be hitting them up for some kind of compensation.

Good you are a paid member so they should look after you.
 

WestyLife

First Grade
Messages
7,391
I guess it is easy for my wife and I given we live in Winmalee have had six platinum memberships for a very long time and I have always found the membership team to be very accommodating even in difficult circumstances. They are no doubt under the pump in the last season or two given our success and increased demand for tickets.

It is a shame members such as ourselves cannot offer our tickets back to the club when we are not able to attend. We missed both home games against the Storm and Raiders because we were visiting our daughter in Perth during those games. Generally we give our seats to friends and the like but for both those games it didn’t happen for one reason or another and sadly some of our seats were vacant through no fault of our own.

When I was a regular member I would call up and give e a name and the person would pick them up from the gate if I couldn't attend. One year they sent me digital versions of each individual game from my membership and I could email them to someone.
 

Kilkenny

Coach
Messages
13,878
When I was a regular member I would call up and give e a name and the person would pick them up from the gate if I couldn't attend. One year they sent me digital versions of each individual game from my membership and I could email them to someone.

100%. We’ve done that over the years. I was more just meaning in the instances when we literally have no close family or friends to give our seats away too there doesn’t seem to be the ability to let the club know and they could on sell them so the seats are filled and the member could get some reimbursement or credit. Not that I need the money as such just I hate the fact we have great seats and sometimes there is no one sitting in them. It is rare but since Covid as I say we missed our home games against the Storm and Raiders because we visited our daughter in Perth.

As I say in my experience the membership team are very accommodating and do there very best. I suspect the current situation is just about minimal supply and over demand.
 

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