15. How can the club improve your satisfaction at Parra Stadium? Entertainment? Competitions? Challenges?
Im going straight to Q15, because this is what annoys me most about my game day experience. Dead set, an idiot could run the stadium better than this mob does. My points are relevant to Mick Cronin Stand as my membership is there, however some of the point could be carried over to KT Stand, particularly from a catering perspective.
1) Better use of behind MC stand! Its such an open area, yet it is dark and dingey! Zero atmosphere before a game! They need to work on the areas that they have already, being an outdoor cafe (be it tiny) and a sometimes used bar, and utilise the area better. People would be more than happy to socialise here, but its just not conducive to it.
2) Toilet facilities. Pathetic by 2011 standard. There is at least 5 meters outside the toilet area that is not used, and would be perfect for straight out extensions. people are forced to cram through tiny door ways, wait for 4 or 5 sinks, use 4 or 5 toilets, and a cramped urinal area. Not good enough!
3) Catering Areas!. People are forced to line up at to small entry doorways... these doorways also happen to be the entry to the Bar, so on a busy game day becomes as congested as the lead up to the Epping tunnel, M2 Eastbound! For goodness sake.... change the doors to open the whole area. Change the exchange process, so people walk in, grab the food they require, then pay at registers (preferably in an extended area outside the current doorways).. this will keep the flow happening, and stop people having to wait 30 mins for a bloody bucket of chips.
4) Tables in the bar area. Gees, give the punters somewhere to put their two beers down! Perhaps even a 42" display at each end, linked to the feed on the replay screen.
5) Bar Area - setup railing, entry from either end, where people simply line up in, grab their beer, then pay... similar to SFS. Currently the lines spill everywhere and the place just becomes too congested.
6) BEER/Drink and Food service terrible! Just get someone pouring beers not stop! as many as they can, because I can assure you they will be bought and drunk. how hard is that??!!
7) standard of food. Probably reflects the rest of the facilites at Parra Stadium...... ordinary!
What gets me most is that the Stadium is such a great place to watch football, and a great atmosphere, but the viewing experience is let down once someone leaves their seats - Toilet/Bar/Food/Food Purchase/Common Areas etc are terrible.
Some major changes to those running the facilities, and building additions to the toilet and catering areas are a must!!
Anyway just my two cents worth 
Some great points.
In relation to the food and bar, etc.
Would meal deals work?
Eden Park on the big screen kept promoting a burger, chips and drink was like $15NZ and Penrith has the same system also?
I agree it's garbage food at most times but the caterers were locked in by the trust on a contract.
I'll touch on your points:
1. Totally agree. When you go down the steps at the back of the cronin, it's all the smokers there and heaps of room and all you look at is the Pools.
Perhaps set up mobile drinks stands at the back to ease the traffioc when buying hot food?
2. Agree, toilets are pathetic and need major upgrading
3. That process works well and ANZ Stadium have that where you walk in, grab your food and pay on the way out. (I'm not saying lets move to ANZ by the way)
4. Is there no tables in the bat at the Cronin stand to watch through the glass?
5. agree
6. it's a piss poor effort by the Spotless team (caterers)
7. the trust need to look at the contract they have and put these people on notice to improve otherwise get someone else
These are all trust issues but being the major tennant, we should be demanding better conditions. I hope Liberal get in cause the trust will be given a shake.
