there is a very serious reason the latest results are not been updated. Operations manager Val Murphy is not to well in hospital. he looks after the website. i would like to send Val my best wishes and a quick recovery
This was discussed via the WA Reds Newsletter emailed out to members and external parties.
It doesn't excuse the problem.
In any company - when someone has annual leave, or in this case, is rather sick - another person in that company is directed to cover their duties. Updating the webpage is one such duty which might take ten minutes per day (or one hour each week) to ensure it's progression and maintenance.
I, like all of us aware of Val's condition; wish him good health and a speedy recovery.
This does not, however, negate the fact that the remaining staff should be able to keep it updated. It also does not explain the severe lack of information which has always been deficient on the webpage over the past 3 years. It does not explain their lack of ability to check email communications and provide a written response. It does not explain their lack of communication - period. That is their largest fault is poor communication, and poor dissemination of information ... which in the business world would be one of the most important factors for successful enterprise.
The person(s) charged with redesigning and uploading the new webpage - for example - should have created the new design, with all information updated, PRIOR to uploading it to the server, so that there would be
no downtime at all. Rather, it went down mid-season for almost two weeks.
I think those of us frustrated with issues such as this, are more annoyed with the amatuerish processes employed by the entire organisation. I don't think ANY of us are personalising this to Val, or to anyone else. The purpose of an organisation is to work as a cohesive team to achieve a goal, and that is what we're all expecting.
I am not saying the people working for the company are not capable. Most of them have a far greater experience than I, in the realm of business and sporting administration. However, I won't sit back and remain silent over some of the routine issues that are constantly arising, which are providing those external to the WARL with a poor view of it. Too many people sit back in silence, because they don't want to be the "messenger", fearful of some form of retribution; or because they're simply too gutless to speak up; which becomes tiresome in its own right.
Progress won't occur without pressure.
Pressure won't be applied without accountability.
