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2015 Membership Discussion

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14,731
Was over at Miranda Fair this morning, and when we were done I said we'd go for a little drive to Shark Park. I wanted to see the development (not realising there wasn't much to see as yet) and the kids wanted to see Sharky Parky.

Anyway, driving there, I said to the missus if the Sharks do a cheap enough member only, I'll sign up and support them even though I've driven the hearse and death ridden them before. Just thought I might start being more positive and do more for RL support.

So in I trot.

For those who don't know the club, there's the sign in desk and to the left, a little kiosk selling jerseys and fan merchandise and where you sign up. A chap was trying his best to help two women and a kid with a purchase of a singlet. I waited with another chap, say about 55.

Anyway, chap in shop asks what other bloke wants. Says he can't really help him as the shop is really closed and that 'no one from the footy club was there'. This bloke just wanted to sign up himself and a number of family to get seated season tickets. Bloke behind counter says "just come back during the week or ring...ummm..." and wanders off to find the number.

I've spied the 2015 Membership Application Forms in a holder. As the concierge searches under the front counter, I hand one to the bloke and said was best to call 1300 SHARKS which was printed on the form, or do it online (and to check if he did online if he could get a discount). The bloke was thankful as the chap wandered back over.

As the bloke left with his app forms I reminded him it was a really good thing he was doing signing up and supporting his club so make sure you go through with it. I've done it for years and I got lucky last year seeing a premiership.

Anyway. Just thought NRL clubs in this current climate would jump through hoops to sign up members. Even if the bloke in the shop couldn't help, he should at least be versed that there's a form to give potential members, know the number (1300 SHARKS doesn't seem that hard) and write down the blokes name and number and say he'll pass it on to the membership team who can check if he has signed up or help him do it over the phone. Just me, I know. I guess most people do it online now, but still...customer service is what wins you customers.

Regardless, scored the kids a 2015 Cronulla team poster and sticker as freebies and they were over the moon to see Shark Park for real.

Then took a long drive and ended up at Kogarah and Saints Leagues. Their shop was shut and the bloke at the door whilst friendly told me they didn't have any membership forms. Oh well.
 

Card Shark

Immortal
Messages
32,237
Was over at Miranda Fair this morning, and when we were done I said we'd go for a little drive to Shark Park. I wanted to see the development (not realising there wasn't much to see as yet) and the kids wanted to see Sharky Parky.

Anyway, driving there, I said to the missus if the Sharks do a cheap enough member only, I'll sign up and support them even though I've driven the hearse and death ridden them before. Just thought I might start being more positive and do more for RL support.

So in I trot.

For those who don't know the club, there's the sign in desk and to the left, a little kiosk selling jerseys and fan merchandise and where you sign up. A chap was trying his best to help two women and a kid with a purchase of a singlet. I waited with another chap, say about 55.

Anyway, chap in shop asks what other bloke wants. Says he can't really help him as the shop is really closed and that 'no one from the footy club was there'. This bloke just wanted to sign up himself and a number of family to get seated season tickets. Bloke behind counter says "just come back during the week or ring...ummm..." and wanders off to find the number.

I've spied the 2015 Membership Application Forms in a holder. As the concierge searches under the front counter, I hand one to the bloke and said was best to call 1300 SHARKS which was printed on the form, or do it online (and to check if he did online if he could get a discount). The bloke was thankful as the chap wandered back over.

As the bloke left with his app forms I reminded him it was a really good thing he was doing signing up and supporting his club so make sure you go through with it. I've done it for years and I got lucky last year seeing a premiership.

Anyway. Just thought NRL clubs in this current climate would jump through hoops to sign up members. Even if the bloke in the shop couldn't help, he should at least be versed that there's a form to give potential members, know the number (1300 SHARKS doesn't seem that hard) and write down the blokes name and number and say he'll pass it on to the membership team who can check if he has signed up or help him do it over the phone. Just me, I know. I guess most people do it online now, but still...customer service is what wins you customers.

Regardless, scored the kids a 2015 Cronulla team poster and sticker as freebies and they were over the moon to see Shark Park for real.

Then took a long drive and ended up at Kogarah and Saints Leagues. Their shop was shut and the bloke at the door whilst friendly told me they didn't have any membership forms. Oh well.

This is synonymous of the Sharks over the years, signing up was never easy.

The new management are trying to overcome this but it appears there is still work to do.

I encourage you to post this in the Sharks forum membership thread where the club is looking for feedback.
 
Messages
14,731
This is synonymous of the Sharks over the years, signing up was never easy.

The new management are trying to overcome this but it appears there is still work to do.

I encourage you to post this in the Sharks forum membership thread where the club is looking for feedback.

I was sending it as a letter to the club actually.

I'm guessing the very basic membership (no seat, no GA) is the Shark Net for $75?
 

Card Shark

Immortal
Messages
32,237
Not sure off hand. I bought a family membership Flexi-5 for $280. Includes $80 at the Shark shop. That might be better value if you want all the goodies & see a few games?
 

carcharias

Immortal
Messages
43,120
Last edited:
Messages
14,731
you know there is a thing called the internet right?

http://www.sharks.com.au/membership/2015-membership-form.html
or

https://nrl.secure.force.com/nrlsharks/showPackageToAnonymous?clubid=107

To download the Sharks Membership Brochure please click on the link below or to sign up now visit http://www.sharks.com.au/membership or call 1300 742 757 during business hours.



piece of piss.

Exactly what the application form says, that I could read and hand to the fella, but which the Sharkies concierge could not.

And you can't be helping sell someone a jersey/singlet and then say to the next bloke "oh sorry mate, we're not really even open..."

And in no way am I trying to have a go at the Sharks. It was merely an observation. I am sorry if any Sharkies supporters took it that I was having a go at their club. Yes...there are plenty of options to join - at club, online, on phone etc - but as I was visiting thought I'd pop on in and check it out.

As for it being Sunday, it never stops the Bulldogs form texting me trying to sign up after I gave them my details once so I could get a 10% discount on a set of Bulldogs DVDs. Sure, I could ask to stop receiving the text, but I like to keep my options open.
 
Last edited:

carcharias

Immortal
Messages
43,120
Exactly what the application form says, that I could read and hand to the fella, but which the Sharkies concierge could not.

And you can't be helping sell someone a jersey/singlet and then say to the next bloke "oh sorry mate, we're not really even open..."

And in no way am I trying to have a go at the Sharks. It was merely an observation. I am sorry if any Sharkies supporters took it that I was having a go at their club. Yes...there are plenty of options to join - at club, online, on phone etc - but as I was visiting thought I'd pop on in and check it out.

As for it being Sunday, it never stops the Bulldogs form texting me trying to sign up after I gave them my details once so I could get a 10% discount on a set of Bulldogs DVDs. Sure, I could ask to stop receiving the text, but I like to keep my options open.


you do know those txt msg's are automated don't you?

There is not really some person sitting there with a list of people to text.
 

Timmah

LeagueUnlimited News Editor
Staff member
Messages
100,987
Yeh who'd want to buy something on a Sunday?

You know it's 2015, right?

Exactly what the application form says, that I could read and hand to the fella, but which the Sharkies concierge could not.

And you can't be helping sell someone a jersey/singlet and then say to the next bloke "oh sorry mate, we're not really even open..."

And in no way am I trying to have a go at the Sharks. It was merely an observation. I am sorry if any Sharkies supporters took it that I was having a go at their club. Yes...there are plenty of options to join - at club, online, on phone etc - but as I was visiting thought I'd pop on in and check it out.

As for it being Sunday, it never stops the Bulldogs form texting me trying to sign up after I gave them my details once so I could get a 10% discount on a set of Bulldogs DVDs. Sure, I could ask to stop receiving the text, but I like to keep my options open.

Are you lot thick?

Football club offices are generally not open for business on Saturday or Sunday. They run 9-5 weekdays in almost all cases, some open Saturdays if you're lucky.
 

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