I went to the Newcastle one to see Shrek when it came out and it was a bit of a sh*tty experience due to the service and we never really went back. I imagine it was just a one-off though..
I agree about the service mate..
Last time I went to Heddon Greta would have been about 16 months ago, so it may have changed since then..
The last few times the 'kiosk / cafe' was so understaffed by utterly incompetent teenagers who simply didn't want to be there..
So the last two times we went, I / we had to make our way back to the car without what we wanted because it would have been ready 10 mins after the next movie started or it was just waiting in line..
We used to take our own stuff quite a bit, but there's always a member of out group that had to get something from the kiosk..
Look, it's a good night out, but if you like competent service by a catering organisation that should anticipate crowds and customer consumption over the night, then bring your own stuff..
Also, If you want to go to the toilet, go before you leave home or do it in your pants..More hygenic that way..
Having said that..$40 for 3 movies PER CAR..They might be able to improve service and dunnies, but then they'd have to charge $50-60 per car...??