Getting my foot in the door, IT Help Desk

[The Silverdale Phantom]

Just a word of warning don’t get involved in office politics…

Ruby, what the General means by that, is even though you want to befriend everyone and be popular, be a listener and not a talker about other people.

Plenty of workplaces I’ve been at, the so-called unpolished or unpopular one, is often holding all the cards in secret.

Don’t join the “work is misery” group as management almost always has the spies and snitches.

Keep a book at home of all of your achievements and experience at the workplace in the event that you leave. Then you can refer to it later if you need to, because you will forget.

No matter how bad things get, unless it’s critical, always get another job before you leave.

Find out the hobbies and interests of the bosses on the sly and work it into the convo socially if you can. Don’t be obvious or they will smell a rat.

Remember, people usually love belting on about themselves. Give them that opportunity ( however painful) and they will view you more favourably.

Don’t sing your own praises. People who do that at our work are treated with suspicion and contempt ( even by some of the senior management). Be humble with success.

As for the pay rise, that’s a bit early for the moment, first things first, then we can throw it open to the panel here to discuss it.

My guess is that’s it’s survival pay now, but it’s early days. Some places are much much better to work for a little less cash, if the conditions are good. Swings and roundabouts.

This job is not a trial run. Go hard.

 

[Ruby Roundhouse]

Just a word of warning don’t get involved in office politics…

I never do

 

[Ruby Roundhouse]

Ruby, what the General means by that, is even though you want to befriend everyone and be popular, be a listener and not a talker about other people.

I don't, I focus on work.

Plenty of workplaces I’ve been at, the so-called unpolished or unpopular one, is often holding all the cards in secret.

Don’t join the “work is misery” group as management almost always has the spies and snitches.

I don't, I love this job

Keep a book at home of all of your achievements and experience at the workplace in the event that you leave. Then you can refer to it later if you need to, because you will forget.

I do and I have a lot of stuff to learn, like Fusion PBX, Azure AD, shell scripting etc

No matter how bad things get, unless it’s critical, always get another job before you leave.

of course

Find out the hobbies and interests of the bosses on the sly and work it into the convo socially if you can. Don’t be obvious or they will smell a rat.

I have a genuine interest because my boss seems like a top bloke

Remember, people usually love belting on about themselves. Give them that opportunity ( however painful) and they will view you more favourably.

Don’t sing your own praises. People who do that at our work are treated with suspicion and contempt ( even by some of the senior management). Be humble with success.

I am always

As for the pay rise, that’s a bit early for the moment, first things first, then we can throw it open to the panel here to discuss it.

no rush, it's decent $

My guess is that’s it’s survival pay now, but it’s early days. Some places are much much better to work for a little less cash, if the conditions are good. Swings and roundabouts.

nah it's actually decent, above the average, it's a level 1 & 2 role, Support Technician

This job is not a trial run. Go hard.

ofc, I came in 30 mins early and left 30 mins late, plus working remotely now and studying

thank you for the tips

 

[Ruby Roundhouse]

On site today installing phones. Bit of a challenge, but lots of fun. Client has a decent spot.

 

[The Silverdale Phantom]

On site today installing phones. Bit of a challenge, but lots of fun. Client has a decent spot.

A nice spot and a beautiful autumn day in Sydney always helps with everything!

 

[Generalzod]

Gee

On site today installing phones. Bit of a challenge, but lots of fun. Client has a decent spot.

The views remind of the time I used to work in the old State office block in the 80s…

 

[YoHadrian]

I feel sorry for our computer blokes ( in our office they are ) as they get asked the dumbest questions day in & day out.

 

[Ruby Roundhouse]

So update.

We had a toxic girl (admin) with us, she was flat out bullying me and got fired. She had issues with a manager before my time. So now the environment is super chill.

I am tasked with the initial interview hiring process for an admin. So far, so good.

In terms of Salary, after probation I will get a significant increase (similar to my job outside the industry) $60+ to 75k+ in 2 months. I will work with my boss on an incentive's salary increase, that includes experience, certifications, and competency.

Loving the job, Boss is super nice and patient. We get along very well and laugh all day. I'm learning heaps and taking in more, learning along the way.

Best decision I ever made tbh, not looking back.

Thanks always for the advice and support.

<3

 

[Mike Oxbigg]

Well done RR

 

[Ruby Roundhouse]

Well done RR

 

[The Silverdale Phantom]

So update.

We had a toxic girl (admin) with us, she was flat out bullying me and got fired. She had issues with a manager before my time. So now the environment is super chill.

I am tasked with the initial interview hiring process for an admin. So far, so good.

In terms of Salary, after probation I will get a significant increase (similar to my job outside the industry) $60+ to 75k+ in 2 months. I will work with my boss on an incentive's salary increase, that includes experience, certifications, and competency.

Loving the job, Boss is super nice and patient. We get along very well and laugh all day. I'm learning heaps and taking in more, learning along the way.

Best decision I ever made tbh, not looking back.

Thanks always for the advice and support.

<3

It’s been one of the better threads on the forum with the different insights from the panel.

Don’t forget the handing down of the kindness and patience to the new admin.

We had an office fish once. Had this massive tank, so we bought it a friend. They were re-homed when we moved. It was called “ fish.”

 

[Ruby Roundhouse]

It’s been one of the better threads on the forum with the different insights from the panel.

Don’t forget the handing down of the kindness and patience to the new admin.

We had an office fish once. Had this massive tank, so we bought it a friend. They were re-homed when we moved. It was called “ fish.”

100% !

There is one coming next week that I am super excited for, she would be a perfect fit. But I told the guys, whoever comes in, I will make an extra effort to help them get comfy. I will do a lot of the training as well.

I went out on site to Cabra this week with our level 2 tech, I programmed their phones (set up call flows etc) on site. It was really chill. I love the project work from start to finish.

Got a nice feed too

 

[The Silverdale Phantom]

100% !

There is one coming next week that I am super excited for, she would be a perfect fit. But I told the guys, whoever comes in, I will make an extra effort to help them get comfy. I will do a lot of the training as well.

I went out on site to Cabra this week with our level 2 tech, I programmed their phones (set up call flows etc) on site. It was really chill. I love the project work from start to finish.

Got a nice feed too

Shut up and take my money!

Love the chopsticks.

@soc123_au is a man of the world, travelled and lived all over Asia, nothing he can’t do with a good pair:

* service the car
* knobble vending machines
* calculator, a vertical abacus
* shopping bag alternative
*life raft
* crane alternative

And on special ops in Korea once (for the Norwegian government) he used a pair to hypnotise North Korean diplomats to gain access to their nuclear codes.

They press the button, they end up with a huge western wonderers soccer flare.

 

[Generalzod]

Yo

100% !

There is one coming next week that I am super excited for, she would be a perfect fit. But I told the guys, whoever comes in, I will make an extra effort to help them get comfy. I will do a lot of the training as well.

I went out on site to Cabra this week with our level 2 tech, I programmed their phones (set up call flows etc) on site. It was really chill. I love the project work from start to finish.

Got a nice feed too

You're are making me hungry...lol

 

[The Silverdale Phantom]

Yo

You're are making me hungry...lol

Just out of picture, top right, set of 14 braised vegetable dumplings cooked in sesame oil.

Takes 2 speciality chefs 3 hrs to prepare properly with spices imported from the Himalayas with water sourced from a polar region- drill down to the plasticine era, melted over 2 months and bottled using 19th century glass. Rumoured to create a pheromone response in female and a few male police officers

Last time I went there and ordered this dish with @This Year? (during a drunken night out) he gave me a slap over the head for dunking mine in the Rosella tomato sauce and for eating with my hands.

I tried to argue that this was the traditional custom in 17th century Hubei province villages, but unfortunately, he just wasn’t having any of it.

 

[Parra]

So update.

We had a toxic girl (admin) with us, she was flat out bullying me and got fired. She had issues with a manager before my time. So now the environment is super chill.

I am tasked with the initial interview hiring process for an admin. So far, so good.

In terms of Salary, after probation I will get a significant increase (similar to my job outside the industry) $60+ to 75k+ in 2 months. I will work with my boss on an incentive's salary increase, that includes experience, certifications, and competency.

Loving the job, Boss is super nice and patient. We get along very well and laugh all day. I'm learning heaps and taking in more, learning along the way.

Best decision I ever made tbh, not looking back.

Thanks always for the advice and support.

<3

Kicking ass and taking names

 

[Ruby Roundhouse]

Kicking ass and taking names

Thanks

 

[Ruby Roundhouse]

Some nice Italian tonight

 

[bileduct]

Seeing some really crazy shit at the moment, at least in the Government sector.

Outsourced managed services has really f**ked a lot of places up.

 

[Dogs Of War]

Seeing some really crazy shit at the moment, at least in the Government sector.

Outsourced managed services has really f**ked a lot of places up.

Don’t worry. They will hire some more outsourcer to right the ship, or should I say make life difficult even further.

Hooefully labor just brings a lot of those roles back in house.