Same here.... I got the email on Friday around lunchtime... Then I also got my monthly bill emailed to me later that same day as a kicker... I'm going to call Optus and advise them I'm not paying the bill this month and I also want an Optus Sport subscription thrown in at no additional cost.
The worst part about the data breach is the not knowing when something dodgy is going to happen using my details. It might be 5 or 6 years from now before someone goes and opens an account it gets a line of credit using my details.
Something else I found interesting was that I did a search for "Optus CISO" on LinkedIn and I see their Chief Information Security Officer finished up in August 2022.... Coincidence or not I wonder?? Maybe this breach happened earlier than they are saying and they turfed him as a result....
Yeah, it stinks to high heaven.
When we were in the hospital on Friday morning for my son, my phone ended up having no service for an hour, or so. I thought nothing of it.
Later, I was doing research, and that could sometimes be a sign of a phone number being ported.
I still have access to my number, so it's unlikely.
But because they have ALL my details, I can't exactlt reset any passwords - I don't know if they have access to my phone, my email, etc.
So I contacted my banks, put a credit block on me for a month (I can always extend it if need be), and reported it to the Cyber Security team at ASIO.
I'm bloody pissed, though.
I told Optus that if ANYTHING happens (eg: theft of my money, new cards/loans/accounts being opened in my name), I will be suing them.
They knew about this breach at least on Wednesday, and didn't alert us until Friday. It's beyond pathetic.
Then there is there security officer quitting in August, like you said.
Absolute joke of an organisation.
Honestly, if it wasn't for the media, I'd have had no idea about this even have happened.